At Upper Norwood Florist, we believe every customer in Upper Norwood should be able to access, browse, and order from our online flower shop with comfort and ease. As a trusted Upper Norwood Florist serving the local community, our team is dedicated to maintaining digital accessibility for all customers, including people with disabilities or assistive technology requirements.
We have based our website design and features on the guidelines provided by the Web Content Accessibility Guidelines (WCAG) version 2.1 at level AA. These internationally recognised standards help ensure that web content is more accessible for everyone, including users with visual impairments, hearing impairments, motor difficulties, and cognitive limitations. Our goal is for every Upper Norwood Florist customer to enjoy a seamless experience throughout their flower selection and checkout process.
The Upper Norwood Florist website has been developed and tested to work effectively with leading screen reader technologies. All functional areas of the site, from viewing our seasonal bouquets to placing an order, are labelled and structured in a way that enables easy navigation by screen readers. This ongoing commitment ensures that customers who rely on assistive tools can browse and buy from Upper Norwood Florist independently and confidently.
We understand the importance of clear visuals for an accessible online experience. Our website uses a high-contrast colour scheme to maximise readability for people with visual impairments or colour vision deficiencies. Text and important buttons featured throughout your Upper Norwood Florist order process are styled for legibility and distinguishability, supporting customers with a variety of needs when shopping for flowers in Upper Norwood.
Digital accessibility is an ongoing process. We are continually reviewing, testing, and updating the Upper Norwood Florist website to enhance the accessible experience for everyone. Feedback from our customers and community in Upper Norwood guides us in implementing regular improvements to remove any potential barriers and ensure dignified access for all.
If you face any accessibility barriers or challenges while using our website, please reach out to our team directly. We are committed to responding promptly and taking steps to address any issues you experience when trying to order flowers or access information from our Upper Norwood Florist online shop. Your feedback helps us improve and enables us to provide a welcoming digital environment for all local customers.
Accessibility is at the core of our mission to serve the Upper Norwood community. We want every customer to feel empowered when ordering from Upper Norwood Florist online, regardless of ability or technology preferences. Thank you for visiting our website—we look forward to making your flower-buying experience simple, pleasant, and accessible in every way.
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